Terms and conditions

Care for your product
Refrigeration is required if the product will be kept in warm or hot weather.
Pops last up to two weeks refrigerated.
Pops may have a fine crack in them due to weather or shipping and altitude. If pops are extremely disfigured, we will refund your money or deliver a replacement product. To request your refund, email Sugar Rush with photos of the damaged product.


Payment and orders
Please ensure your instructions are clear.
All orders will be confirmed by phone.
To ensure your order is decorated correctly, we request no changes one week prior to delivery date.
Since our orders are custom designs that guarantee the appropriate time for your design, we are unable to refund payment for cancellations made within 24 hours of confirmed orders.
We request a two week notice for orders under quantities of three dozen and three weeks notice for larger orders.
Payment is due at the time of order confirmation or online purchase.
Unfortunately, we are not able to offer rice krispie treat designs.